Keep up-to-date profiles for all stakeholders, organizations and communities in one secure location.
Store information such as contact details, interests, concerns, and interactions.
Easily add records for each communication, activity, or interaction with stakeholders.
Review the full history of engagement with stakeholders.
Log stakeholder issues or concerns and understand their priority and impact.
Follow issues through to resolution with an issues timeline.
Track commitments, mitigations, or promises made to stakeholders.
Set recurring commitments for those that need to be repeated at regular intervals.
Monitor the status of issues, tasks, and team progress using project dashboards.
Review project analytics to track performance and identify areas for improvement.
Assign tasks to yourself or team members.
Set auto-reminders to ensure tasks are completed on time.
Access and use Jambo from any device with an internet connection, including smartphones and tablets.
Easily add records on the go without having to download a separate mobile app.
Use Siri or voice-to-text to log records quickly.
Create report summaries or comprehensive reports in seconds (CSV and PDF).
Pre-built reports are available, or create your own using filters.
Categorize and organize information using tags - these can be specific keywords, themes, categories, concerns, or trends.
Simplify searching through data by adding important keywords as tags.
Automatically add emails (including attachments) from an Outlook or Gmail account to Jambo with a unique project email address. Users can simply BCC or forward emails to the unique Jambo project email address to add them to each project.
Seamlessly create new communication records within a Jambo project from your emails or calendar meetings directly from Outlook with the free Jambo for Outlook add-in.
Connect your various business applications to Jambo with our public API.
With the Jambo Zapier integration, connect your popular apps like Gmail, Typeform, and SurveyMonkey directly to your Jambo account. Your data will then automatically sync with Jambo.
Add attachments like PDFs, images, and videos to records.
Include attachments in reports (attachments are downloaded in an organized zipped folder structure).
Easily log calendar events like meetings, appointments, or engagement sessions to your Jambo project directly from Outlook.
With Jambo's Global View, you can view the engagement of individuals or organizations across all of your projects or programs and easily create reports.
Segment stakeholder data by project to make it easy for teams to review, record, and report on stakeholder information by initiative/ project/program.
Easily share contacts across projects.
When a contact is updated in one project, those changes are automatically reflected across all other projects where that contact is shared. This ensures consistency and eliminates the need for manual updates.
Build contact lists and export them for use in mass communication campaigns (e.g. email lists, newsletters, mailouts).
Visualize projects and see where communications are taking place on an integrated map viewer.
Export maps as PDFs.
Upload multiple contacts from an Excel file at once.
Duplication checks help ensure your contact data doesn't create duplicates.
Quickly add/edit/remove Jambo tags or custom fields.
Customize your Jambo projects with custom fields, tags and categories to fit your needs.
Assign users roles and permission by project to ensure they only have the necessary access.
Keep sensitive information protected and only accessible to authorized personnel while enabling team collaboration.
Work collaboratively with your contractors in Jambo by limiting their access to sensitive projects or communication records and issue updates, commitments, and tasks.
You can limit access to sensitive information, such as financial data or confidential internal notes, to prevent unauthorized viewing or editing.
Track user activity and changes made to records, providing a clear audit trail to ensure authenticity and accountability.
Jambo can keep records of activity, such as who created, edited, viewed, or deleted a record, including what changes were made to data, who made the change, when it was made, etc.
Use activity logs with your SIEM (Security Information and Event Management) software to help your organization maintain information security.
Jambo's Single Sign-On (SSO) feature provides an additional layer of security for enterprise customers, allowing IT teams to easily manage staff access using existing tools and protocols.
The way stakeholder relations are managed is changing. The fast-paced and results-driven nature of project lifecycles requires an efficient way of managing and tracking all the stakeholder consultations that happen—the promises and commitments made, the grievances received, and the results delivered. Spreadsheets and CRMs just don't work anymore.
Jambo data is stored in secure regional-based Amazon Web Services (AWS) data centres. The world's most highly regulated organizations trust AWS every day.
La certificación ISO/IEC 27001:2013 es la norma de sistemas de gestión de la seguridad de la información (SGSI) de mayor reconocimiento internacional. Conseguir la ISO 27001 es un proceso riguroso, pero esencial para mantener la información y los datos de los clientes seguros y protegidos.
Jambo undergoes rigorous and extensive third-party penetration testing yearly to ensure our platform and services are up-to-date and resistant to current threats. Because of this, we're trusted by leading organizations and governments.
Book a 15-minute call to talk about your challenges and needs. We want to help you discover if Jambo is the right stakeholder
engagement platform for your team.
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